QuickBooks Save as PDF Error – Causes, Fixes & Expert Support

The issue of QuickBooks Save as PDF not functioning properly is a commonly reported problem among users of accounting software. This problem tends to arise when updating to Windows 10 and instructing QuickBooks to generate PDFs. Users may encounter error messages such as “QuickBooks failed to save your form as a PDF file.”

The following PDF-related problems are seen in QuickBooks:

• Users are unable to connect to the chosen printer, Microsoft XPS Document Writer, on the XPS port.
• QuickBooks can’t print to the printer.
• QuickBooks is unable to complete the action because of the missing PDF file component.
• QuickBooks isn’t responsive.
• The PDF Converter appears to be offline.
• Users are unable to print directly to the QuickBooks PDF Converter.
• The device isn’t ready.
• Users can’t save in .pdf format.
• QuickBooks can’t save forms/reports in .pdf format.
• QuickBooks crashes when users are reconciling reports.
• The Print Driver Host for 32-bit applications stops functioning.
• There’s an unrecoverable error.
• QuickBooks PDF Converter or printer Activation errors -20, -30, or -41 occur.
• Error 1722 or 1801 occurs while the PDF Converter is being installed.
• Errors occur while printing transactions/reports.

The reason behind QuickBooks save as PDF Error

The following are the causes of the QuickBooks Form to PDF generation error:

• The pdf file component was lost, and the present process was unable to be finished.
• Cannot support pdf form.
• Issue with pdf converter, not take a direct print.
• Improper integration with the printer.
• If the converter is showing offline.
• Also a nonfunction part driver.

Solutions for the QuickBooks Save As PDF Error

Here are some solutions that can be implemented to fix QuickBooks unable to create PDF error:

• Downloading and running the QuickBooks PDF & Print Repair Tool
• Users are on Windows but don’t use terminal services
• Check if the reconcile window is appearing off the screen

These errors can be fixed by running the QuickBooks PDF & Print Repair Tool. Before doing so, QuickBooks must be updated to the latest release.

Method 1: Downloading and running the QuickBooks PDF & Print Repair Tool

To download and run the QuickBooks PDF and Print Repair Tool, follow the following steps:

• After running the tool, users must try completing the .pdf-related task that created the error. If the error occurs again, users must restart the computer and attempt the task again.
• If the issues are related to ‘Save as PDF’ and ‘Email’, users must check if they can print to the XPS Document Writer. QuickBooks utilizes some sections of the XPS Document Writer to save in .pdf format.
• Users must open Notepad and type some random text and then in the ‘File’ menu choose ‘Print’. Next, select the ‘XPS Document Writer’ and then ‘Print’. Then, in the ‘Save as’ dialog box, users must select ‘Desktop’. Next, they must navigate to the computer desktop to check if the XPS document printed from Notepad can be viewed.

2. Method Two: Users are on Windows, but don’t use terminal services

If the problem occurs while reconciling accounts, users must fix it in Adobe Reader.

• The user must check if the XPS Document Writer is functioning by trying to print outside QuickBooks
• The XPS Document Writer must be reinstalled.
• The Windows user permissions for the XPS Document Writer must be adjusted.
• Users must edit the settings for the security software.
• MSXML 6.0 must be installed/repaired.
• Users must create a new template for forms.
• Users must bypass the print spooler (applicable for terminal services)

Method 3: Check if the reconcile window is appearing off the screen

If the Reconciliation window is appearing from the screen then you should follow the below steps:

• After users select ‘Reconcile’ in the ‘Banking’ menu, if QuickBooks seems to have locked up, and yet PDF functions are ok, the reconcile window is probably appearing off the screen.
• Users must select the ‘Window’ menu and check if the reconcile window is listed. Then, they should select ‘Close All’ and restart the reconciliation.

The above-mentioned steps should help tackle PDF-related problems. But if the errors persist, or users need further information/help on the matter, then CALL NOW, and contact our QuickBooks expert team.

See Also – QuickBooks PDF Repair Tools for Fixing QuickBooks PDF Error

Frequently Asked Questions