Fix QuickBooks Error 6190 816

Error 6190 816 pops up when users are trying to access their company files in QuickBooks Desktop for any important tasks. QuickBooks error 6190 816 typically appears due to a mismatch between the company file and the transaction log. This mainly happens when another user has already opened the company file in a multi-user setup. As a result, users can’t proceed with their financial activities, such as checking expenses or monitoring sales. It’s a bothersome problem that needs a solution to ensure smooth business operations.

There are many errors and the QuickBooks error 6190, 816 is that message that is an outcome of the mess you must have done while opening the file on the host. This can be owing to trying to run QuickBooks in the multi-user mode on the server Linux.

It can show up when the following situations can take place:

• The transaction log file doesn’t match the file of the company. The transaction I am referring to is the file of transactions summary which is automatically saved by QuickBooks. The file which is saved is in the TLF format which cannot be converted to the QBW format. This makes way for the frustrating error.
• Another reason can be the failure to update the transaction file.
• As the file is meant for Multi-user mode, if someone tries to access it in single-user mode, then the same error might occur.
• Another reason that may not be too major is because of the corrupted file.

Troubleshooting QuickBooks Error 6190 816

QuickBooks error 6190, 816, and 6189 -816, and indicates an issue with your multi-user network rather than your data file.

Solution 1: Run Quick Fix My Program from the QuickBooks Tool Hub

Step 1: Download and install the QuickBooks Tool Hub 

To resolve common errors, use the QuickBooks Tool Hub. Ensure QuickBooks is closed while using this tool. For the best experience, it’s recommended to use Tool Hub on Windows 10, 64-bit. 

• Close QuickBooks.
• Download the latest version (1.6.0.3) of the QuickBooks Tool Hub. Save it where you can easily find it, like your Downloads folder or desktop.
• Open the downloaded file (QuickBooksToolHub.exe).
• Follow the on-screen instructions for installation and accept the terms and conditions.
• After installation, double-click the icon on your Windows desktop to open the tool hub.

Step 2: Run the Quick Fix My Program from the Tool Hub

• In the QuickBooks Tool Hub, select “Program Problems.”
• Choose “Quick Fix my Program.”
• Start QuickBooks Desktop and access your data file.
• If Error -6189, 816 persists, proceed to Solution 2.

Solution 2: Restart all of your computers and servers

• Restart your server computer (the one hosting your company files).
• Restart each workstation (other computers on the network without hosting company files).
• Open QuickBooks Desktop on your server computer.
• Open QuickBooks Desktop on each workstation.
• If QuickBooks opens without issues, you’re good to go. If Error -6189, 816 persists, proceed to Solution 3.

Solution 3: Use the QuickBooks Database Server Manager from the Tool Hub on your server

• Your server computer stores your QuickBooks company file(s). QuickBooks Database Server Manager helps maintain network stability.
• In the Tool Hub, select “Network Issues” and then “Quickbase Database Server Manager.” If QuickBooks is not on your server, you’ll be prompted to install it.
• Select “Start Scan” if your company file(s) are detected. If not, browse to their location and then select “Start Scan.”
• QuickBooks Database Server Manager will automatically repair your firewall permissions.
• Close the tool.
• Open QuickBooks Desktop on your server computer and workstations.

Solution 4: Transfer your company files to your local hard drive

If you access your company file (.QBW) on a removable or online drive, consider moving them to your local hard drive.

• Store QuickBooks files, including your company file, on your server computer’s hard drive. While online file hosting services are convenient, they can cause issues.
• Avoid storing files on removable or external drives, as they are not designed for QuickBooks or multi-user networks.
• Do not encrypt your QuickBooks files or the hard drive where they are stored, as this can disrupt your multi-user network connection.

Preventive Measures that you can take

To fix the QuickBooks error code 6190 and ensure smooth operations, adopting proactive practices is essential. Here are some recommended best practices:

Solution 1: Inspect Single-User Mode

This is another easy-to-follow step. Checking the single-user mode involves simple actions. Here’s how you can carry out this solution.

• Firstly, restart your computer.
• Then, copy all the data files to your desktop or another location.
• Move the data file back to its original spot.
• Re-enter your credentials to log in to QuickBooks.

Solution 2: You Can Also Update QB Software and Backup Files: 

Another simple and effective method is updating the software using backup files.

• Start by updating QuickBooks.
• Head to the Help Menu and click the menu bar.
• Choose “Update The QuickBooks Desktop” from the list.
• Navigate to Options, and tick the “Mark All” checkbox.
• Select Save, then go to the Update tab.
• Opt for “Get Updates” and wait for the process to finish.
• Once done, restart your computer and open QuickBooks.
• Check if the problem still exists.

Solution 3: Rename QuickBooks .ND and .TLG Files

As mentioned earlier, QuickBooks error 6190 can arise due to changes in .ND and .TLG data files. To tackle this, rename these files to fix any damaged data in your company files. Make sure you perform this on the computer where your company file is stored to avoid data loss. Follow these steps:

• First, open Windows File Manager and go to the QuickBooks installation directory.
• QuickBooks Desktop is installed in C:\Users\Public\Public Documents\Intuit\ QuickBooks\.
• Find files with the same name as your company file but with different extensions: .ND and .TLG.
• Right-click the company file and choose Rename. Then, add .OLD at the end of the file name.
• Finally, open QB and see if you can access the company file.

Conclusion

In conclusion, it’s crucial to understand and fix QuickBooks error 6190 816 for accurate financial records and smooth business operations. By following the steps and solutions provided, users can solve this error and prevent it from causing errors again and again. If you’re still having trouble, don’t hesitate to reach out to our experts who are available 24/7.