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Fix QuickBooks Error H202


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QuickBooks Error H202 With Multi-User Mode

Accounting Software is a widely used accounting software that is designed to ease the financial management for businesses. If you’re encountering error H202 while transitioning to multi-user mode in Accounting Software Desktop, don’t fret. In this article, we will discuss how to gain a thorough understanding of Accounting Software H202 error and how to resolve it.

The error typically occurs when attempting to use Accounting Software Desktop in multi-user mode or when Accounting Software fails to open a company file stored on another system. The error message may indicate that the multi-user connection to the server is blocked.

error code H202

Easy Methods to Resolve the Accounting Software Error H202

Before we get into learning all the troubleshooting methods to fix the Accounting Software error H202. Now once that is done, let’s move on to the methods:

Method 1: Use Ping to Diagnose Network Issues

To troubleshoot the multi-user error H202, you should ping the server from each affected workstation to check the network connection.

Step 1: Enable Network Discovery

  • Open the Windows Start menu on both the server and workstations.
  • In the search bar, type “Network” and select “Network and Sharing Center” from the results.
Network and Sharing Center
  • From the menu, select “Change advanced sharing settings.”
  • In the Network Discovery and File and Printer sharing section, confirm that “Turn on network discovery” is selected.

Step 2: Get your server name from the server you are using 

  • On your server computer, open the Windows Start menu.
  • Type “Run” into the search bar and open the Run command.
  • In the Run window, type “CMD” and press the Enter key.
  • In the CMD window, type “ipconfig/all” and press the Enter key.
  • In the Windows IP Configuration section, find the Host Name. Your server name will be listed to the right of the Host Name.
Windows IP Configuration section
  • Write down or copy the hostname to a Word document for easy access.

Step 3: Test the network connectivity

To test the server, you need to return to your workstation and follow these steps. If they become too complex, you can seek assistance from an IT professional.

  • Open the Run window by pressing the Windows and R keys simultaneously on the system where you received the H202 error code.
  • Type CMD in the text box and click OK.
  • From your computer, ping your server by typing ping_server name and pressing Enter.
ping_server name
  • For all systems encountering the same error, the aforementioned steps can be performed.
  • If the response is sluggish or there is packet loss, then a network problem may exist and needs to be rectified.

Method 2 – Verify Accounting Software services

If the version is running on a full version of Accounting Software, then you should follow the further provided steps to start multi-user hosting mode:

  • While you are on the server, you are supposed to open Accounting Software Desktop. 
  • Once that is done, move to File and then Utilities. 
Verify Accounting Software services
  • To proceed, select the Host multi-user access choice.
Host multi-user access

To verify the running status of QuickbooksDBXX and QBCFMonitorService on a server, follow these steps:

  • Open the Run window.
  • In the text field, type “services.msc” and click “OK.”
Open the Run window
  • In the next step, select Accounting SoftwareDBXX.
  • Additionally, verify the Startup type to ensure it is set to Automatic.
  • If the Startup type is not set to Automatic, change it now.
  • Subsequently, check the Service status and confirm that it displays Running.
QuickbooksDBXX and QBCFMonitorService
  • Now, go to the recovery tab and then select it. 
  • Thereafter, move to the drop-down menus for the first, second, and subsequent failures and then choose to Restart the service of all these. 
QuickbooksDBXX and QBCFMonitorService
  • Now all you need to do is hit on Apply and then click on the OK button to confirm the changes. 
  • For QBCFMonitorService, you need to follow all the steps mentioned above. 

Method 3 – Add the services Accounting SoftwareDBXX and QBCFMonitorService to the admin group

To resolve Accounting Software Error Code H202, ensure that Accounting SoftwareDBXX and QBCFMonitorService have Windows administrative permissions on the server. If they don’t have admin privileges, grant them these permissions to potentially resolve the issue. After granting these permissions, test the accounting software in multi-user mode. If the error persists, proceed to the next troubleshooting step.

Method 4 – Configure system firewall settings

To ensure smooth communication between Accounting Software (QB) and the server, you may need to configure your system firewall settings if it’s blocking data exchange. Here are the steps:

  • Create exceptions in your system firewall settings.
Configure system firewall settings
  • Make necessary changes to the system firewall permissions and then open Accounting Software on all computers.
  • Within Accounting Software, select the “Switch to multi-user mode” option under the “File” menu.
Switch to multi-user mode

Method 5 – Run Accounting Software Tools Hub on your server

Step 1: From the tool hub program, Run the Accounting Software file doctor

Accounting Software File Doctor: Troubleshooting QB Errors

Accounting Software File Doctor is a reliable troubleshooting tool from Intuit. It can diagnose and resolve various types of Accounting Software (QB) errors, such as error codes H101, H202, H303, or H505. To use the tool, you must first download it from Intuit’s official website (if you haven’t already) and run it. Here are the steps:

  • In Accounting Software File Doctor, open the drop-down menu and select the company file. If you cannot find the file, click “Browse” and search for it.
Accounting Software File Doctor
  • Next, click the “Check your file and Network” checkbox and then click “Continue.”
  • Finally, enter your Accounting Software admin password and click “Next.”
Accounting Software admin password

The scan time may vary depending on the file size, but it typically takes up to 5 minutes. Once the scan is complete, open the Accounting Software software and the company file.

Step 2: Install and run Accounting Software Database Server Manager on your server

  • To begin, start by opening the Accounting Software Tools Hub and navigating to the Network Issues tab.
  • Select Accounting Software Database Server Manager to access the database server manager on your computer.
Accounting Software Database Server Manager
  • Within the Accounting Software Database Server Manager, locate the folder where the companies’ files are stored. Alternatively, use the Browse feature to find this folder.
  • Click on the Start Scan button to initiate the scan.
Start Scan button
  • QBDSM will automatically repair your firewall permissions. Once the scan is complete, click on the Close button.
  • On each workstation where the error appears, launch Accounting Software Desktop.
  • proceed to the File menu.
  • Select the option to Switch to multi-user mode.
Switch to multi-user mode
  • If you can now use Accounting Software in multi-user mode, the Accounting Software company file error H202 has been resolved. If the error persists, proceed to the next step.

Step 3: From the tools hub, use Accounting Software install the diagnostic tool

  • Launch the Accounting Software Tool Hub on the server computer.
  • Navigate to the Installation Issues tab within the tool hub.
  • Select the Accounting Software Install Diagnostic Tool from the available options and allow it to run for approximately 20 minutes.
Accounting Software install diagnostic tool
  • Once the diagnostic tool opens, scan the folder where the data file is located.
  • Note down the number of IP addresses and network interfaces.
  • If the Firewall Status section includes an Open Ports tab, enable the ports for Accounting Software.
  • Proceed to test the data file connectivity.
  • Attempt to open the company data file to determine if the issue has been resolved.

Method 6 – Go to the Windows host file and add the server

Windows host file
  • Close all open Windows on your system.
  • Navigate to C:\Windows\System32\Drivers\Etc or C:\Windows\Syswow64\Drivers\Etc on the server.
  • Double-click the Hosts file and select Notepad when prompted to choose a program.
  • Manually enter the IP address followed by the computer name. For the server, type the IP and name of the computer. For a computer, type the IP of the server and the computer name. Use the Tab key on your keyboard to separate the computer name and IP address, rather than the Space bar.
  • Try opening Accounting Software in multi-user mode to see if Accounting Software error H202 while opening the company file has been resolved.

Method 7 – Make a new folder for the Accounting Software company file

  • Create a new folder on the server.
  • Adjust the permissions for the new folder and Accounting Software company files to allow sharing.
  • Copy the .qbw file to the new folder.
  • Open your company file in multi-user mode.

Method 8 – Use Accounting Software connection diagnostic tool can fix network issues

Accounting Software connection diagnostic tool
  • Firstly, download and install the Accounting Software connection diagnostic tool on the hosting system.
  • Subsequently, scan the folder where the Accounting Software company files are stored.
  • Next, note down the IP address displayed when the connection diagnostic tool is running.
  • After that, configure the firewall ports as instructed by the diagnostic tool.
  • Additionally, follow any further instructions provided by the connection diagnostic tool.
  • Finally, attempt to open the company files on the system where the H202 error occurred.

Method 9 – Alter the location of your company file

To resolve this error, you can change the original location of your company file. Here are the steps to do so:

  • Create a new folder, preferably on Drive C: of your system, to store the company file.
  • Select the company file and the .TLG file from the existing company file folder and press Ctrl + C to copy them.
  • Go to the new company file folder and press Ctrl + V to paste the company file.
  • Check if you can now open the file in the multi-user mode.

Method 10 – Edit the QBGlobalAppConfig.ini file on the Fedora Linux Server

  • Launch the Linux Terminal Window and open the file.
  • Review the default port range and remove any spaces that may appear before or after the “=” equal sign.
Accounting Software version…fromto…
Accounting Software Desktop Enterprise 22.055398 = 555398 = 5
Accounting Software Desktop Enterprise 21.055393 = 555393 = 5
Accounting Software Desktop Enterprise 20.055388 = 555388 = 5
Accounting Software Desktop Enterprise 19.055383 = 555383 = 5
Accounting Software Desktop Enterprise 18.055378 = 555378 = 5
Accounting Software Desktop Enterprise 17.055373 = 555373 = 5
  • Consult the Install Linux Database Server Manager for a comprehensive list of ports.
  • Remember to save the QBGlobalAppConfig.ini file.
  • Lastly, stop and restart the QBDBFILEMON and QBDBMGRN services.
Read More: Fix QBDBMgrN Not Running Error

Method 11 – Accounting Software firewall port information

To prevent the Firewall from hindering the multi-user mode in Accounting Software, it’s crucial to include the ports compatible with your specific version of Accounting Software in the Firewall settings. This ensures seamless operation and prevents any conflicts or disruptions when multiple users access the application concurrently.

Accounting Software firewall port
  • Accounting Software 2016: Firewall Ports: 8019, 56726, and 55368-55372.
  • Accounting Software 2017: Firewall Ports: 8019, 56727, and 55373-55377.
  • Accounting Software 2018: Firewall Ports: 8019, 56728, and 55378-55382.
  • Accounting Software 2019: Does not have static Firewall Ports. Instead, the ports are automatically renewed once you run the company file in the Database Server Manager.

Method 12 – Setting hosting to local files

To ensure that no other client system is hosting the same company file, follow these steps:

  1. Launch Accounting Software software and press the F2 key to display the product information window.
  2. In the lower-left corner, under Local Server Information, select Hosting to reflect local files only.
Setting hosting to local files

Method 13 – Opening Windows Control Panel

  • Close Accounting Software on all systems to begin the repair process.
  • Initiate Accounting Software repair simultaneously on all affected systems.
  • Open the Windows Control Panel.
  • Select “Programs and Features” from the Control Panel options.
  • In the list of installed programs, locate “Accounting Software.”
  • Select “Change and Repair” from the available options for Accounting Software.
  • During the Accounting Software software repair, select all the recommended positive options to ensure a comprehensive fix.
  • After the repair is completed, Update Accounting Software to the latest available release.
Update Accounting Software
  • To verify the success of the repair, open the company file and check if the issue has been resolved.

Method 14 – Renaming the .TLG and .ND files

Renaming the .TLG and .ND files
  • Start by closing Accounting Software.
  • Open the company file folder on the server.
  • Locate the .tlg file associated with the Accounting Software file having the error.
  • Right-click the .tlg file and select the “Rename” option.
  • To change the name, prefix “.old” before the filename and press Enter.
  • Perform the same steps for the Network (.nd) file.
  • Close the folder.
  • When you open the company file through Accounting Software again, new .nd and .tlg files will be created automatically, free of any suspected issues.
  • Finally, open the company file by pressing and holding the Alt key until the file opens. This should resolve the issues.
Related Error: Fix Accounting Software Error Code H505 

Conclusion!!!

If you encounter the Accounting Software Error Code H202 and the troubleshooting methods in this post don’t resolve the issue, don’t hesitate to contact our Accounting Software enterprise support team. Our team of dedicated professionals is available round-the-clock to assist you. We understand the urgency of such errors and strive to provide quick and accurate accounting solutions to help you save time and preserve your productivity.

Speak to A Specialist about QuickBooks Software

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